BT is to cut 13,000 jobs over three years, about 12% of its workforce. It said that the job cuts and other measures would help it to reduce costs by £1.5bn.
It added that it would be hiring about 6,000 employees to “support network deployment and customer service”.
A third of the job reductions will come from outside the UK in its Global Services division.
It also said it intended to move out of its existing central London headquarters and into smaller premises.
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