Firms that fail to refund people for holiday and weddings cancelled because of the coronavirus outbreak could face legal action by the consumer watchdog, the Competition and Markets Authority (CMA)
The CMA said the holiday vouchers being offered can only be used during a more expensive period, while wedding venues are telling people to claim on their insurance. It also said some nurseries were asking people to pay very high sums in order to keep a place open for their child.
Consumer law requires that a full refund is offered if a business has cancelled a contract without providing any of the promised goods or services.
This includes if no service is provided because of restrictions during the current lockdown or if a consumer cancels because of the restrictions.
Suffering a dispute can have serious implications on you and your livelihood and reputation. Our business solicitors will quickly and efficiently put your case together and act on your behalf. Call Vijay Srivastava or Shalish Mehta in our civil and commercial litigation department on 0161 624 6811(Option 6) or email vjs@wrigleyclaydon.com or sm@wrigleyclaydon.com. We can advise you on the appropriate course of action and assist with any legal documents or proceedings that may occur.
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