Ryanair attempted to argue that the pilots’ strike was legally defined as an ‘extraordinary circumstance’ and was therefore not liable for compensating stranded passengers.
An extraordinary circumstance is when a service by an airline at the last moment due to matters outside of its control e.g. extreme weather. However, if the airline is responsible, e.g. an aeroplane has mechanical or technical problems due to lack of good maintenance or if the airline’s employees go on strike, such as in this case, then passengers may file a claim.9.Boost Image
The matter had proceeded through the High Court and the Court of Appeal. Ryanair was preparing to make arguments at the Supreme Court when it agreed to offer compensation to passengers affected.
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