A government consultation paper plans to protect consumers from unresolved debts stemming from unfair county court judgments (CCJs) in a move to tackle concerns about ‘rogue companies’ such as parking enforcement businesses.
Concerns were raised that some companies are deliberately sending claims to incorrect addresses.
This can severely impact credit ratings and the issue may come to light only years later when an application for a mortgage or loan is rejected.
• Striking a CCJ from the register immediately once unknown debts are resolved and a judge agrees the person was unaware
• Protecting consumers who do not receive mail because it is sent to an old address
• A government information campaign providing a ‘centralised, trusted source’ to raise awareness and help people deal with unresolved debts.
Justice minister Dominic Raab said: ‘Debts should be paid, not exploited by a minority of cowboys who need reining in.’
Over the past four years, the number of CCJs has risen by almost two thirds (59%), with more than one million issued in 2016.
The government is also considering standardised practice across parking companies, eliminating unfair charges and reducing the instances of claims where the consumer may be unaware of a parking charge being applied.
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